Loyalty Service Integration

A data-driven customer engagement & loyalty solution powering F&B and retail businesses to understand their customers and deliver experiences.

Fintech Web Full Build
Overview

What we built

A very popular and prominent data-driven customer engagement & loyalty solution powering F&B and retail businesses to understand their customers and deliver experiences.

Product Requirement

The requirement was to integrate the Como APIs using a web interface on the Lightspeed Restaurant L & K Series, and Lightspeed Retail R Series.
The idea was to let Lightspeed customers use Como loyalty in addition to the other loyalty services available at Lightspeed.

Technical Approach

This development was majorly focused on the synchronization of the sales from Lightspeed to Como. Businesses that are connected with Como and Lightspeed can get them registered for this service to enable Como loyalty.
Along with the synchronization, it also opens up a web interface on the POS and allows the POS owner to identify the Como customer and help them with discounts and point redemption. The Application is built with Laravel and the Web Interface has a standalone VueJS SPA running.

Key capabilities
System capabilities
Scalable API architecture
Role-based access control
Real-time dashboards
Secure data handling
Multi-tenant support
Audit logging
Technical architecture

Under the hood

Architecture-first design with clear separation of concerns, scalable data models, and secure integration points. Built for reliability and future extension.

Laravel Node.js React PostgreSQL Redis AWS
Impact

Outcomes

Delivered on time with a stable, production-ready system. The platform supports ongoing iteration and scale as business needs evolve.

System in production
Operational impact
Live
Status
99.9%
Uptime
2+ yrs
In production

Planning a similar system?

We deliver production-grade platforms with architecture-first thinking and AI-accelerated engineering.