Delhivery- Case Study

Team TheCodeWork

16 March 2023 2 minutes read

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Delhivery is India’s leading logistics company founded by Sahil Barua, Kapil Bharati, Suraj Saharan, Bhavesh Maglani, and Mohit Tandon in 2011. The company headquarters is in Gurugram, Haryana.

The idea for Delhivery emerged from the founders’ realization of the inefficiencies and challenges prevalent in India’s logistics landscape. They recognized the need for a modern, technology-driven logistics company that could address the complexities of last-mile delivery, warehousing, and transportation in a rapidly growing economy.

Technological Features of Delhivery

Tracking: Customers can monitor packages at any stage of the delivery process, including return packages.

Data science tools: The Delhivery app provides a consolidated view of orders and advanced data science tools that offer analytics and insights

Route optimization: route optimization allows delivery personnel to make multiple deliveries by optimizing routes, which helps to make on-time deliveries at a reduced cost.

Logistics Market and Revenue

According to reports, In the year 2022, the size of the Indian logistics market was around 274 billion U.S. dollars. It was estimated that this market would grow to 563 billion dollars in 2030, at a compound annual growth rate of 9.4 per cent.

Delhivery crosses Rs 1,900 Cr revenue in Q1 FY24. The company’s revenue is expected to grow significantly in the coming years, as it continues to expand its operations and invest in technology.

The significant expansion in the e-commerce and online retail industry, the implementation of favourable government policies encouraging the adoption of logistics services, and emerging technological advancements are some of the major factors contributing to the market growth.

This case study highlights the Technological features of Delhivery, the Industries it provides services to, the geographic locations they are in, the business and revenue model of the company and the Marketing Strategies used by the company.

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