Gati Logistics Case Study: Streamlining Supply Chain Solutions

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Gati Limited is a prominent name in the logistics and supply chain solutions industry in India. From express distribution and e-commerce fulfilment to specialized logistics solutions, Gati has been a key contributor to India’s evolving trade landscape.

Gati Limited, established in 1989, is one of India’s premier logistics and supply chain solutions providers. The company has a wide-ranging presence, with operations extending across the country and into international markets.

Technological Features of Gati

• Express Distribution: This service covers both domestic and international logistics, providing seamless movement of goods with a focus on speed and reliability. Gati’s extensive network, comprising over 5,000 delivery points, allows it to reach even remote areas, ensuring wide coverage and accessibility.
• Freight Forwarding: Gati offers robust freight forwarding services for both air and sea freight. These services are designed to handle a variety of cargo types, including hazardous materials, oversized goods, and temperature-sensitive products.
• E-commerce Logistics: Gati has tailored its logistics solutions to meet the specific needs of e-commerce businesses. Services in this domain include last-mile delivery, reverse logistics, and order fulfilment. Gati’s advanced tracking systems and real-time updates enhance transparency and customer satisfaction, making it a key partner for e-commerce platforms.
• Warehousing Solutions: Gati provides state-of-the-art warehousing solutions, including multi-user facilities and dedicated warehouses. These facilities are equipped with advanced inventory management systems, ensuring efficient storage, handling, and distribution of goods. The company offers value-added services such as packaging, labelling, and quality checks, catering to diverse industry requirements.

Logistics Market and Revenue

The logistics market in India is expected to grow exponentially in the coming years, driven by the growth of e-commerce and the increasing demand for efficient supply chain management.

The company reported a revenue of ₹367 crore from its express business in the quarter ending June 2023, ₹18 crore EBITDA and ₹5 crore loss after tax from its express business. The express business is housed under Gati Express and Supply Chain Pvt.

This case study highlights the Technological features of Gati Logistics, the Industries it provides services to, the geographic locations they are in, the business and revenue model of the company and the Marketing Strategies used by the company.

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